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ABOUT US

It's important to be there for your customers whenever they
may need you

Our family and staff know the importance of a human voice answering the phone, as we started in the funeral business, where personal touch can make all the difference. Can your business be there to serve your clients at all times?

Freedom Answering Service can help. Our courteous, helpful staff can answer your business phones when you are not available. We can handle calls according to your guidelines, and contact you. We provide customized solutions for your account.

877-891-8674

Call us if you have any questions

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OUR SERVICES

How we can help your business

Commercial
Businesses

Your customers need answers immediately. If they don't get them, they may seek answers elsewhere. It's important that commerical businesses are available 24/7

Funeral
Homes

Answering calls for funeral homes requires extra special care. At Freedom Answering Service, we employ operaters trained in handling these sensitive calls

Medical
Offices

Your patients need to know that they can get speak to a care provider whenever they need to. We will be there to answer their questions according to your instructions

Nonprofit
Organizations

Many nonprofit organizations participate in activities that can have you out of the office. We can be there to answer calls for your clients and volunteers

Small
Businesses

High-quality customer service shouldn't be limited to large companies. At Freedom Answering Service, we can give your business the reception service you deserve

And Many
More

Regardless of what you do, our operaters are trained to handle any potential questions from your customers, clients, or associates 24 hours a day, 7 days a week

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250+

Satisfied Customers

FEATURES

How Does It Work?

A Custom Approach

When you become a customer with Freedom Answering Service, we will work with you to develop a customized protocol for your business. We will answer your questions how you want them answered.

Quality Assurance

All of our calls are recorded for qualtiy assurance. Recorded calls are available for your review for up to 24 months after the call is recieved, so you can ensure that you're getting the service you deserve.

Our Features

Our features include but aren't limited to toll-free call forwarding, text messaging with reply, email messaging, caller ID, call log reports, emergency call patching, and answering general questions.

Any Questions?

Reach us at (877) 891-8674

Frequently Asked Questions

Have any questions? See a few of our most frequently asked questions below.
Why choose Freedom Answering Service?

Freedom Answering Service works with each of their clients with professionalism and sensitivity. Employees receive extensive training before they ever answer a call for your business.

How will my calls be answered?

Your calls will be handled according to the specific directions you provide. Before answering calls for any new clients, we work with you to establish guidelines for your specific business. We provide customized services that will exceed your expectations.

How do I know I am getting quality service?

All calls we answer for your business are recorded for quality assurance. You may request audio copies of any conversations that take place representing your business.

Are other buisnesses using Freedom Answering Service?

Freedom Answering Service currently works with more than 250 businesses in a wide variety of industries. Visit our Testimonials page to see what others are saying about our services.

How do I get started?

Before beginning to answer your calls, we will work with you to clarify guidelines and procedures for your business. We will then give you a telephone number to forward your calls. (Toll free numbers are available.) You will just forward your number to our service whenever you are not available to answer calls. We will answer your calls with a customized greeting that you have provided. Call us today to start your free two-week trial.

How can I get more information?

We will be glad to provide you with a customized quote for the services your business needs. Please contact us and give us a few details to get started. One of our representatives will be in touch with you as soon as possible.

Let's Start The Conversation

  • Contact
    Send us a message by filling out the contact form
  • Toll Free Number
    (877) 891-8674

Contact Us.

Hall Funeral Home is proud to say that we are extremely pleased with the professional service and touch. They take very good detailed information - often times more than we would get - and are always courteous and caring to us, as well as to our callers. I would highly reccomend their service to anyone!
Ernie Hall
Freedom Answering Service is doing a wonderful job for us. I am very impressed by the professionalism and personalization. They make callers feel as if they have reached the funeral home, NOT the answering service.
Gene Wood